Voiding a Receipt

Receipts can be marked void within a repair order workfile, from the Receipts Not Exported option in the Accounting Dashboard, and from the Receipts Search Result pane.

Access the void Receipt feature from the following:

Access Point Navigation
Receipts Search Results screen Select the receipt, and then select Void from the mini-toolbar.
Accounting Dashboard Select the Receipts Not Exported option, select the receipt, and then select Void from the mini-toolbar.
Within a repair order

Select the Receipts tab, and then select the receipt, and then select Void from the mini-toolbar.

To void a receipt

  1. Click on View > Receipts from the menu bar. The Receipts screen opens.
  2. Enter search criteria in the Receipts panel, and then click Search. The receipts that match the search criteria appear in the Search Results pane.
  3. Select the receipt, and then select Void from the mini-toolbar. The Void Receipt Reason screen opens.
  4. Select the reason code from the Void Reason droplist.
  5. Click OK.

Note: A receipt cannot be voided directly once it has been exported to your accounting software. However, the exported receipt can be reset, and then marked as void.

Overview

Overview - Receipts

Screen Description

Void Receipt Reason Screen

 

 

 

 

 

 

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